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FREQUENTLY ASKED QUESTIONS
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How do I order a cake?Simply fill out the online from here, which you can also find on the CAKE page, and I'll get back to you via email, with your quote and/or further questions about your order. I'll then forward you the payment details. To order a cake and secure the date the full payment is required minimum a week before the collection/delivery date. Please note that your order isn't placed until a payment has been made. I can not hold any dates. I operate on first come first served basis, please keep all of that in mind to avoid disapointment. When you order a cake you agree to the T&C.
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Where do I collect the cake from?The cake and other treats can be collected from Coatbridge, ML5 postcode, just outside of Glasgow. You'll receive the exact address before you come pick up your cake.
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How do I store the cake/cupcakes?The cake should be stored in the fridge at temperatures of up to 5 degrees Celsius.
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What time can I collect?I operate on appointment only basis. We will mutually agree on a collection time of your cake, you are required to show up for the scheduled time. You will have a 15 minute window to pick up your cake form the agreed time. You can reschedule for a mutually agreed time no less than 24 hours ahead. Please note that if you're late and miss your appointment I might not be available as I also hand deliver cakes. You'll need to let me know and schedule for another time to pick up your cake.
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How do I transport my cake?Transport the cake in the car boot and secure it well so it doesn't move and slide while driving. You can also put it on the floor at the front seat. DO NOT put the cake on a passenger seat. The cake should immediately be placed in the fridge once delivered. Dear Driver!!! The cake is very soft and the cream is very fragile therefore it doesn't like sharp braking or turning. If all of the above isn't taken into consideration while driving the cake can simply break and get messy.
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Do you deliver cakes?Yes, you can have your cake hand delivered. The delivery price is £1 per mile from my postcode (ML5) to yours.
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Are you cakes vegan?Yes, everything on my website is 100% vegan. This includes my cakes, cupcakes, cakesicles, chocolates and everything in between!
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What cake flavours do you do?I have a variety of specialty flavours that I have developed over the years that provide a balance in texture and sweatness, some of which are: -vanilla with lemon -vanilla with strawberry -vanilla with raspberry -white chocolate with raspberry -chocolate with cherry -chocolate with orange -chocolate with mousse chocolate -mango with passion fruit -coconut with raspberry -speculoos with dried plums jam -oreo with raspberry -salted caramel with pears Each flavour has been specially developed and made to my own recipe. Should you have any special requirements in terms of flavour - please let me know! I can customise one of the above flavours or create a custom flavour for you, so whatever you have in mind, just let me know!
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Can you do specialty cakes eg. Gluten Free?Yes, I provide a wide range of specialty cakes from gluten free, nut free*, soy free, sugar free etc. When filling out the order form, just let me know what you need in the allergens section. *Please note I do handle nuts in my kitchen occasionally. Therefore I can not guarantee any nut traces.
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Do you do wedding cakes?Yes, I make vegan wedding cakes. To order a tasting box, just send me an email to mamasweebakery (at) gmail.com.
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What are your cake prices?Starting prices are as follows: Small 8-12 portions - £55 Medium 12-15 portions - £60 Large 15-20 portions - £80 Starting price includes one flavour each of sponge, cream and jam. This includes a basic design which is cream rosettes, drip effect and/or sprinkles. Any additional flavours or design elements is extra and calculated individually. Up-to-date prices can be viewed on the cake order from here.
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What cake sizes do you do?Small cake - makes 8-12 portions Medium cake - makes 12-15 portions Large cake - makes 15-20 portions Tiered cakes start from 20 portions All cakes are custom made - if you have a special request just fill in the online cake order form here and I'm sure I'll be able to make it for you.
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When will my ONLINE SHOP order be dispatched?All online shop orders are freshly baked and dispatched each Monday and Tuesday.
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I'd love to leave a review. How can I do that?Thank you so much for cinsidering to take a few moments of your time to leave a review, it means the world to me. You can leave your review here. Or you can email me at mamasweebakery (at) gmail.com Thank you so much in advance, I really appreciate you! :)
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